Although this may not be a common occurance, you may find yourself with a shiney new machine and you eagerly install your current version plus 3 priors. As tempting as it may be to activate the latest and greatest 2012 version first, please hold off. Activating the newest version before activating the earlier versions could leave you with just a split second of the Civil 3D splash screen when attempting to launch the product.
However if you could not resist the temptation to activate 2012 first and now your 2011, 2010, or 2009 gives you nothing but a splash screen, there is some hope prior to completely starting over with clean installs. In order to correct this please move the following files into a new directory in the same location. For standalone installs:
- C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data
- C:\ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001
- C:\ProgramData\Autodesk\Adlm\cascadeinfo.cas
DON'T DELETE THEM. Then relaunch the products and input the correct activation codes. It is recommended to activate the products in ascending order starting with 2009>2010>2011>2012. Hope this helps alleviate some frustration if you by chance come across this issue!
*The fodder for this post was provided by resident Installation & Licensing guru Alison Gangler. Thanks Alison!!